Introduction
Welcome to Radhe Krishna Roadways. These Terms and Conditions outline the rules and regulations for using our services and website. By accessing or utilizing our services, you agree to comply with these terms.Service Agreement
- Scope of Services: We offer a range of logistics solutions, including road freight, Over Dimensional Cargo (ODC) transportation, project cargo logistics, containerized transportation, heavy haulage, and warehousing and distribution services.
- Contractual Terms: Each service engagement is governed by a specific contract detailing delivery timelines, pricing structures, and mutual responsibilities.
Payment Terms
- Invoice Settlement: Clients are expected to settle invoices within 30 days from the date of issuance unless alternative arrangements are specified in the contract.
- Payment Methods: We accept various payment options, including bank transfers, credit cards, and online payment platforms.
Liability
- Limitations: Radhe Krishna Roadways shall not be liable for delays or failures in service delivery due to circumstances beyond our control, such as natural disasters, accidents, or legal restrictions.
- Indemnification: Clients agree to indemnify and hold harmless Radhe Krishna Roadways from any claims arising out of the client’s negligence or breach of contract.
Insurance
- Cargo Coverage: While we exercise utmost care in handling your cargo, we recommend that clients obtain insurance coverage for high-value shipments to safeguard against potential losses or damages.
Cancellation and Refund Policy
- Service Cancellation: Clients may cancel services by providing written notice as per the contract terms.
- Refunds: Refunds, if applicable, will be processed within 14 business days from the date of cancellation.